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HELP & FAQ

Let’s make things clear.

What’s included, how access works and where to get help.

What exactly am I buying?

A downloadable English PDF guide. The three field guides are 18 pages each; the two specialist workbooks are 10 pages each. Product pages show the exact contents, edition and illustrated material. It is not a video course, software subscription or professional certification.

Do I need a paid AI account?

Reading requires no paid tool. The creative projects describe Adobe Firefly image generation, editing, image-to-video and Timeline workflows. Practicing them requires the relevant tool access and may use paid credits. Availability varies; subscriptions and credits are not included.

How will I receive the files?

The planned delivery is through the order confirmation, order email and account downloads after payment is confirmed. Checkout is currently closed while payment and delivery tests are completed. No physical item is shipped.

Can I see a sample first?

Yes. Every guide has a free four-page PDF sample, with selected pages: cover, contents and two selected learning pages; the illustrated page selection varies by product. No email address or account is required to read it.

Can I share or resell the guides?

The proposed license covers one purchaser for their own learning and work. You may adapt the example prompts for your work, but may not redistribute, resell or publicly upload the guides. Contact us about team use.

What if I have a problem with a purchase?

Email support@xingyanai.space with the order reference and the issue. Do not send passwords or card details. See the refund and delivery policies for the proposed support process.

Still have a question?

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